Ace Tours & Transfers (Bath)

At Ace Tours & Transfers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy & Cookies Policy explains what data we collect, why we collect it, how we use it, and your rights under UK GDPR and related laws.

1. Who We Are

Ace Tours & Transfers
Website: acetoursandtransfers.co.uk
Email: booking@acetoursandtransfers.co.uk

2. Information We Collect

• Name
• Email address
• Phone number
• Pickup and drop-off locations
• Date and time of journey
• Any additional notes you provide

We do not collect or store payment card details via our website.

3. How We Use Your Information

• Respond to booking enquiries
• Arrange and confirm journeys
• Communicate about bookings
• Maintain basic booking records for business and legal purposes

4. How We Store and Protect Your Data

Enquiry details are delivered via email and stored securely on our email provider’s servers. We only keep data as long as necessary for your booking or as required by law.

5. Sharing Your Information

We do not sell or rent your data. We may share it with:

• Drivers assigned to your journey
• Service providers such as email and hosting companies

6. Cookies

Our website uses only essential cookies that are necessary for it to function correctly. These cookies do not track your activity for advertising or analytics purposes. They may be used, for example, to remember information you enter into our booking enquiry form during your session. By using our website, you agree to the use of these essential cookies.

7. Your Rights

Under UK GDPR, you can request access to, correction of, or deletion of your personal data. To exercise your rights, email booking@acetoursandtransfers.co.uk.

8. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time, with changes posted here and an updated date shown above.

9. Contact Us

If you have questions, contact:
Ace Tours & Transfers
Email: contact@acetoursandtransfers.co.uk